How to Set Auto-Cancel for Pending Payments in Direct Payments for WooCommerce

Last modified: October 28, 2024

Setting up auto-cancellation for pending payments helps to manage your order flow by automatically canceling unpaid orders after a specified period. Here’s how to configure it:

Step 1: Access the Auto-Cancel Settings

  1. Go to your WordPress Dashboard.
  2. Navigate to WooCommerce > Settings > Direct Payments for WooCommerce.

  1. Scroll to the Auto-cancel Pending Payments section.

Step 2: Set the Auto-Cancel Duration

  1. In the Auto-cancel Pending Payments field, enter the number of days after which pending payments should be automatically canceled.
  2. For example, entering 3 will cancel any pending payments after 3 days if the customer hasn’t completed the payment.

Step 3: Save Changes

Once you’ve entered the desired number of days, scroll down and click Save Changes. This setting will now ensure that any pending payments are auto-canceled based on your specified timeframe.

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