Refund Policy

Introduction

At Digages, we want you to be fully satisfied with the products and services you purchase from us. If you have any questions, concerns, or problems, please let us know. Open a ticket on our support platform and we will be happy to help you.

Refunds Request

Refund requests are to be sent via ticket to our Support help desk. In order to receive a quick answer, please let us know that you would like a refund. We love to know where things went wrong or how we can improve our work. No refunds are provided after 14 days of your date of purchase.

Refund Terms

- No second refunds are provided if you have already received a refund for the same plugin once before.

- The refunds on renewal and promotional offers can not be processed. We will send an email 2 weeks prior to your renewal date, so you can use this opportunity to cancel your subscription before the renewal payment is automatically processed.

- No refunds will be provided for issues that do not affect core functionality or for problems caused by custom code modifications or external plugin conflicts.

- Refunds may not be granted for a change of mind or misunderstood functionality when the product works as described.

- For security and licensing purposes, refund requests may require verification that the PRO version has been deactivated and removed from the website.

Payment of refunds

Your request will be processed and refunded automatically to your credit card or original method of payment. This generally takes up to 7-10 working days since your request has been approved.