Refund Policy
Introduction
At Digages, we want you to be fully satisfied with the products and services you purchase from us. If you have any questions, concerns, or problems, please let us know. Open a ticket on our support platform and we will be happy to help you.
Refunds Request
If you believe that buying a product was not the right decision and you think that the product you have purchased is not the most suitable for your needs, we want to make things right. Within 14 days of purchase, Digages will reimburse the full price paid on request.
Refund requests are to be sent via ticket to our Support help desk. In order to receive a quick answer, please let us know that you would like a refund. We love to know where things went wrong or how we can improve our work. No refunds are provided after 14 days of your date of purchase.
Refund Exceptions
- The refunds on renewal payments can not be processed. We will send an email 2 weeks prior to your renewal date, so you can use this opportunity to cancel your subscription before the renewal payment is automatically processed.
- No second refunds are provided if you have already received a refund for the same plugin once before.
Payment of refunds
Your request will be processed and refunded automatically to your credit card or original method of payment. This generally takes up to 7-10 working days since your request has been approved.